VerdeSupport
Answers to common questions about VerdeApp. Can't find yours? Email us — we reply fast.
What do I need to get started?
Just the free app. To automate watering you'll need an Apple Home-compatible water valve and a soil moisture sensor. Want to explore first? Turn on demo mode in the app to try every feature with no hardware at all.
My valve or sensor isn't appearing
Make sure the device is set up in the Apple Home app first — Verde discovers devices through Apple Home. In Verde, tap + → Add Other Devices. For Home Assistant, enter your server URL and access token in Settings.
How does the AI plant identifier work?
Point the camera at a plant and Verde identifies it, flags likely weeds, and sets watering targets for the species. It can run on-device, or use your own Claude, OpenAI, or Gemini API key — your choice in Settings. Results are informational; treasure your prize roses accordingly.
Why did Verde skip a scheduled watering?
Rain-skip was probably active: when the forecast shows enough rain coming, Verde skips watering so nature does the job. You can adjust or disable this per device.
Where is my data stored?
On your device. Verde has no accounts and no cloud — plant photos, sensor history, and API keys never touch our servers. See the Privacy Policy.
When is VerdeSensor coming?
Our solar-powered, Matter-native soil sensor is in development. Register your interest and you'll be the first to know.
Still stuck? We're happy to help.